Stenhousemuir Football Club is committed to ensuring that its disabled supporters, staff and customers have as full access as is reasonably possible to all goods, services and facilities provided or offered to the public by the club.
Stenhousemuir Football Club will operate a concessionary ticketing policy for disabled supporters and will ensure that the scheme does not discriminate between disabled people with differing impairments.
Stenhousemuir Football Club has a training programme to ensure that all Senior Manages and appropriate ‘front line staff’ are trained in the provisions of the Disability Discrimination Act (DDA) 1995. Ongoing training will be included in staff induction programmes.
Stenhousemuir Football Club has a grievance procedure in place and guarantee to its disabled supporters, staff and customers that any complaint of discrimination will be dealt with quickly under that procedure.
Stenhousemuir Football Club has advised its staff that any incident of discrimination under the provisions of the Act is a serious matter and will be dealt with under the Club’s Disciplinary Procedures.